July 2024
NSM Annual Awards Recognition Program Updates
As the company has grown and evolved, our annual awards recognition program for our employees and branch teams have not. It’s important that we regularly review our awards recognition program and appropriately adjust it to properly validate and reward those that are going above and beyond to support our clients and our business.
Company Updates
Google Review Submissions DOUBLE in 3 Weeks: Help Keep the Momentum Going
So far with your support of the ‘Just Ask’ Program that we relaunched last month, the number of NSM’s Google Reviews has doubled in just 3 weeks! Be sure to check out the NSM Google Review Rating Leaderboard to see where your branch ranks and congratulate those who have reached NSM's 4.0 average Google Review rating for the month of June.
Cubby Bed Process Optimization
In the past year, Cubby Beds has become one of the fastest growing manufacturing partners for NSM. With this significant growth has come significant learnings. We now have data to identify which payers will provide consistent coverage for E1399 beds. We have also identified that a lack of quality medical documentation from Physician referrals has contributed to Funding bottle necks.
NSM Annual Conflict of Interest Attestations Must be Completed by July 31
A Conflict of Interest is defined as any situation in which a representative of NSM has an actual interest that may influence the objective performance of their obligations to NSM, preventing them from rendering an unbiased and fair service to NSM, or acting in the best interests of NSM. While all NSM employees are expected to report any potential conflicts of interest,
all NSM ATPs and Leaders are required to submit an annual COI form by July 31.
NSM Emergency Operations Plans Requirement Reminder
NSM requires every location to create and update an Emergency Operations Plan (EOP) every year. The due date for this year’s plans was 06/14/2024. As of July 9, there are 117 complete plans, 13 partial submissions and 27 branches that have not submitted a plan. In addition to helping us keep our clients and employees safe, the Emergency Operations Plan is a requirement of The Joint Commission.
Field Support Updates
ATP Pulse Calls Now Centrally Located & Viewable/Listenable on Your Phone Via NSM University
Your ATP Dashboard has been updated to have one button to push to view all of the ATP Pulse calls we have hosted this year.
NSM Momentum Academy Late Summer & Fall Events Right Around the Corner - Invite Your Referral Partners
NSM's Momentum Academy events are a great touchpoint for you to connect with your referral partners and invite them to register for an event in their area. Check out the upcoming late summer and fall events coming up.
July NSM Product Management Partner Updates
- TiLite X and TiLite Z Launch postponed, Aero Z and Aero X quotes continue through August
- Therafin launches magnetic buckles for hip belts, chest belts and floor positioners
- Therafin Makes Custom Soft Goods Easy
- Alber’s New Emotion M25 with Duo Drive Optimized For Reimbursement
- Effective 7/19- Permobil is discontinuing PDG’s Stellar Leap and the Fuze T20
- Innovation In Motion concluding distribution agreement of Ormesa Products in the US, alternative distribution partner has yet to be identified.
July Supplier Partner Product Spotlights
This month's Supplier Partner Product Spotlights include Raz Designs' Trakz Tub Slider, SleepSafe's InSIGHT bed, Quantum's Go Go UltraX and Sunrise QUICKIE IRIS®.
Lifestyle
July Milestone Anniversaries
Let's take a moment to celebrate the NSM ATPs who are celebrating milestone anniversaries for the month of June.
Other News