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Funding Policies and Procedures                                    

For other relevant Policy & Procedures that impact funding (i.e. Financial Hardship, Complaint Resolution or Medical Documentation Compliance)
Click the following link to access the Compliance Department page:  https://wnsm.com/Departments/Compliance/Policies-Procedures.aspx


Click to download the document below:

Policy F-100 Equipment Write-Off
Policy F-100 Attachment A - Equipment Write-Off Request Form
Policy F-200 Field Refunds
Policy F-300 Medicare Upgrade Guidelines
Policy F-400 Self Pay Pricing Policy
Policy F-400 Attachment A – Special Pricing-Seat Elevation and Special Program
Policy F-500 Payment Plan Policy
Policy F-500 Attachment A - Payment Plan Proposal Form
Policy F-500 Attachment B - Recurring Payment Authorization Form
Policy F-600 Work Order Transfer Policy
Policy F-700 Funding Attempt Escalation Policy
Policy F-900 Credit Exception Policy
Policy F-1000 UPD Document Management Policy
Policy F-1100 Credit Policy
Policy F-1200 Discharge Policy
Policy F-1200 Attachment A - DME Order Form
Policy F-1300 CareCredit Policy
Policy F-1400 Self-Pay and Cash Sales
Policy F-1400 Attachment A - NSM Waiver of Non-Covered 
Policy F-1400 Attachment B - NSM Waiver of Benefits
Policy F-1500 AGS Escalation Policy
Policy M-100 Standard Power Policy
Policy R-100 Expedite ALS Order Delivery

Procedures

Billing the Funding Source
CE Immediate Purchase Job Aid
Client Care Case Review
Dual (AGS) Payer Decision Email Box
Funding Caseload Change Communication Process
Medicare Seat Elevation Process Update
MIR Rent Purchase Agreement Process
Mobility Advisor Cancellation Process Job Aid-Updated 12-16-24
SCA/LOA Process