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Funding Policies and Procedures                                    

For other relevant Policy & Procedures that impact funding (i.e. Financial Hardship, Complaint Resolution or Medical Documentation Compliance)
Click the following link to access the Compliance Department page:  https://wnsm.com/Departments/Compliance/Policies-Procedures.aspx


Click to download the document below:

Policy F-100 Equipment Write-Off
Policy F-100 Attachment A - Equipment Write-Off Request Form
Policy F-200 Field Refunds
Policy F-300 Medicare Upgrade Guidelines
Policy F-400 Self Pay Pricing Policy
Policy F-400 Attachment A – Special Pricing-Seat Elevation and Special Program
Policy F-500 Payment Plan Policy
Policy F-500 Attachment A - Payment Plan Proposal Form
Policy F-500 Attachment B - Recurring Payment Authorization Form
Policy F-600 Work Order Transfer Policy
Policy F-700 Funding Attempt Escalation Policy
Policy F-900 Credit Exception Policy- updated 7-1-24
Policy F-1000 UPD Document Management Policy
Policy F-1100 Credit Policy-updated 8-20-24
Policy F-1200 Discharge Policy
Policy F-1200 Attachment A - DME Order Form
Policy F-1300 CareCredit Policy
Policy F-1400 Self-Pay and Cash Sales
Policy F-1400 Attachment A - NSM Waiver of Non-Covered 
Policy F-1400 Attachment B - NSM Waiver of Benefits
Policy F-1500 AGS Escalation Policy- Updated 6-21-24
Policy M-100 Standard Power Policy
Policy R-100 Expedite ALS Order Delivery

Procedures

Billing the Funding Source
CE Immediate Purchase Job Aid-New 7-1-24
Client Care Case Review
Dual (AGS) Payer Decision Email Box- Updated 6-21-24
Funding Caseload Change Communication Process
Medicare Seat Elevation Process Update
MIR Rent Purchase Agreement Process
Mobility Advisor Cancellation Process Job Aid
SCA/LOA Process-Added 7-15-24