November 2024
Don't Forget to Complete Registration for the 20225 NSM Symposium
Earlier this month you received an invitation to register for the 2025 NSM Symposium and an invitation from Navan to book your travel. If you did not receive these invitations, please send an email to
NSMSymposium@nsm-seating.com and we will ensure you have what you need to register and book your travel ASAP.
Please note, all invited attendees must complete registration whether you are attending in person or virtually.
Company Updates
2025 NSM Benefits Open Enrollment Closes TODAY, Friday, 11/15! (United States Employees Only)
Open Enrollment for 2025 Employee Benefit Elections began on October 30th and runs through today, Friday, November 15. This is your opportunity to review, select, or change your benefits for the upcoming plan year.
Please remember that all benefits eligible employees must complete enrollment, even if you plan to keep your same plan or waive medical coverage.
Improving Client Communications | New Marketing Campaign Launching Next Week
On November 1, we rolled out the new automated client registration tool to help reduce the amount of time branch team’s spend collecting client demographic information. If you missed this announcement,
click here. Now that the technology has been available for a few weeks, we are ready to launch an external marketing campaign promoting the new registration tool along with reminders about our order status text message capabilities and checking order status at mynsmorder.com.
NSM Manufacturer Partners End-of-Year Cut Off Dates for U.S. & Canada
Every year, NSM becomes a galvanized delivery machine in Q4 as we endeavor to get our clients the technologies they need in time for New Year’s Eve. To ensure we are prioritizing orders, placing POs and planning deliveries effectively given manufacturing lead times and shipping times, be sure to review the most recent End of Year Cut Off Date Guides.
Is the CMS Compliance Holiday Closure Sign Hanging on Your Branch's Front Door?
To prepare for the upcoming holiday closures and comply with CMS requirements that we clearly post our operating hours, we have provided an NSM holiday closure sign for all branch locations to your branch leader.
Field Support Updates
NSM Supply Chain November Product Partner Updates
- Tolt Ability Drive Demo Opportunity
- Product Discontinuations
- Manufacturers Going Out of Business
- Newly Launched Partner Products
- Blue Chip Medical Recommended for Pressure Mapper Needs
Help Us Keep NSM's Client Transportation Directory Resource Updated with Reliable Options
NSM’s Transportation Directory is designed to help our clients find reliable transportation services in their cities to our branch locations, enhancing mobility and connectivity for service. To keep this directory current and valuable, please take a minute and submit any updated transportation options available for your branch.
NSM November Google Reviews Off to a Slow Start
We are off to another slow start for the month of November with only 50 total Google Reviews across the organization in the first two weeks of the month. We know this is the busiest time of year and getting your clients what they need to keep them moving through life absolutely takes precedent, however, please also remember the importance of a positive Google Review rating for your branch and continue to
just ask for a Google Review after each positive interaction with a client, caregiver or referral partner.
November Supplier Partner Product Spotlights
This month's Supplier Partner Product Spotlights include products from Quantum, Permobil, Inspired by Drive, Rifton and Cubby Beds.
Lifestyle
NSM ATP & Branch Manager, Chris McNulty, Shares Incredible Story of Finding His Birth Father in Detroit Free Press Article
Last month NSM Troy, MI ATP & Branch Manager, Chris McNulty, was featured in the Detroit Free Press newspaper where he shared the incredible story of finding his birth father who also happened to be a Detroit rock legend!
Click here to read his incredible story!
November Milestone Anniversaries
Let's take a moment to celebrate the NSM ATPs who are celebrating milestone anniversaries for the month of November.
Important Reminders
Other News