April 2025
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We Want to Hear From YOU: Complete the NSM Company Culture Pulse Survey by May 2
Getting feedback about your experience at NSM is vital in growing and sustaining our company culture. With this in mind, please be sure to take a brief survey that was emailed to you the morning of Monday, April 14 from perception@ultimatesoftware.com. If you did not receive the survey, send an email to Ashley.Herb@nsm-seating.com.
Company Updates
What You Need to Know Now About the Company-Wide Password Reset Scheduled for April 26
On Saturday, April 26, there will be a company wide password reset for all NSM network credentials, which are tied to your laptop/desktop, email, SAML single sign on and Multi-factor authentication (MFA). We highly recommend you begin thinking about you next complex unique STRONG PASSWORD.
Also, please do not reset your password ahead of the scheduled date, as you will be asked to do it again on 4/26/2025.
April Overall Google Review Star Rating Climbs to 4.32 Average Across Organization
In the first 14 days of April, we have an overall average Google Review star rating of 4.32 and a total of 98 reviews across the organization, with 82% of these reviews being a 5-star review!
Field Support Updates
April Q-TIP Corner
For important updates and best practices regarding our
Notable Payer Greenlight System (PGS) check out this month’s
Quality -
Training –
Improvement -
Process Corner article.
April Technology & Development Updates
Learn all about triaging Funding Portal Issues, RX/DWO validation coming soon and pre-PPQA process updates, view this month's Technology and Development Updates article.
Lifestyle
April Funding Award Winners
Congratulations to this month's award winners for going above and beyond in one or more of our core values; Honor, Excellence, Accountability, Respect, Teamwork and/or Service.
Funding Team Celebrations & Growth Opportunities
Let's celebrate our NSM Funding Team members milestone anniversaries and view growth opportunities. We appreciate you and thank you for your dedication to NSM.
Funding Team Kudos
Check out these Funding Team kudos for team members who go above and beyond!
Important Reminders
Other News