Team,

As the holiday season approaches, we want to express our deepest gratitude to each one of you. Your dedication and compassion make a significant difference in the lives of others and those we serve.  Your commitment to making a positive impact does not go unnoticed. We are truly thankful for the HEART and soul you bring to our team each and every day.  Wishing you and your loved ones a holiday season filled with joy and warmth.
With sincere appreciation for all that you do - Donna Eoriatti

_______________

As we near the end of 2023 and begin reflecting on all the year has been including the highs, the lows, triumphs and challenges. Personally, I find it important to learn from the lows and challenges in an effort to set myself and those around me up for a better year ahead. The goal is always to make the path ahead brighter. I think there will be a lot of that this year as it is no secret we have had more than our fair share of challenges and changes to navigate in 2023. However, in the words of H. Jackson Brown Jr. “Let Perseverance be your engine and hope be your fuel”. The South has proved this year we have no shortage of either.
While learning from our opportunities is so valuable, I believe it is even more important to celebrate and embrace the many ways those challenges have helped us grow. We have been able to work back to providing better care to our clients, stabilizing our daily activities, develop our UPD, add teammates, add leaders, start on system enhancements to make the process easier for our team and much more. We have learned so much about one another and what we are really made of. I am so thankful for the opportunity to have led this group through 2023. The South accepted me with open arms despite having an amazing leader previously; that alone let me know from the start this group of remarkable individuals would answer the call without hesitation. Nothing has stopped you from serving one another and our clients. Not only have you pressed forward in challenging times but you have been instrumental in planning our future as we build out a new landscape in funding. Thank You seems hardly enough to express the gratitude I have for every effort put forth by this Team. I do Thank you from the bottom of my heart for all you do. I hope you have a wonderful holiday season ahead doing all the things that bring you happiness. Eat the cookies, spend time with those you love, enjoy the season for all that it is and most importantly acknowledge the amazing feats you have tackled this year and celebrate them! Happy Holidays Everyone! Here is to continuing our mission into 2024 serving all those we have the privilege to call teammates and clients! – Katie Kielburger

_______________

Katie, Laurel & The Mid Atlantic Funding Team,

As another year slowly comes to an end it’s time to look back and reflect on the year that was. On behalf of the entire Mid Atlantic team . I’d like to offer our heartfelt respect for your great efforts .
Despite the obstacles, you have never once wavered ,at the same time maintaining your focus juggling the many changes each you have had to endure.
In doing so, we as a region, organization have made significant progress working towards a common goal. Serving those we have been called to serve.
The infinite hours you’ve put in, as well as the dedication you’ve displayed, have greatly inspired the entire Mid Atlantic Team ! _______________

Greetings and Happy Holliday’s to the funding team!
Wow, what a year! There have been massive curve balls, fast balls and knuckle balls thrown our way this year, and it has taken a lot of grit, determination and will power from many functional teams to continue to perform. When I look back at our challenges, I am at awe of what each and every one of you has done to try and navigate the adversity. Our funding team is such a pivotal part of our process, and I appreciate each and everyone of you for digging in and working so hard for our clients and being such a client caring group to get orders through the system. One would think the further you get away from actually being face to face with a client, you may lose touch on the human touch part of what we do, and our funding team continues to work with HEARTS with our clients in mind. Success is not measured when things are going well, but how we adapt and handle adversity, and I couldn’t be happier to partner with this funding team to go through a year like we have together. Big, Big, Big thank you from the Mid Central Team on your efforts this year and we could not have maintained the level of performance we have in 2023 without you! Cheers! -Matt Guy

_______________

May this Holiday Season bring you great memories and joyful days. Thank you, Team, for your perseverance and determination in 2023, I am truly blessed to be working alongside each of you. I hope 2024 is the year of new beginnings and holds many blessings for you. – Beth Crowe

_______________

Happy Holidays to this amazing team! We’ve had our share of challenges this year.  It’s the time of year to reflect on our accomplishments.  Thank you for your commitment to NSM.  May your holiday’s be filled with love and relaxation. –Judy Cabral

­­­­­­­­­­­_______________

To my team: This year all of you have worked so hard to help get NSM to where we are today. We have done well in large part to your immense dedication and hard work. I am very proud and happy to have such an awesome team. May this holiday season bring an abundance of happiness and peace to you and your loved ones. Have an enjoyable holiday and Happy New Year.   –Kimberly Swanson
________________
Thank you to my team for all of your patience and fortitude during what was a challenging year. I am so  grateful and humbled but your grace and dedication. May the holidays be a time of joy and relaxation for you and your loved ones! Thank you all for everything you do!   –Carly Seffens

________________

Thank you team for accepting me as your new Supervisor and welcoming me into the new position. I know this year was tough on everyone and Im grateful to be a part of this team. You all showed how much the clients and your teams meant to you by the dedication displayed day in and day out. We have all had good days and bad days but what remained the same was the support and care we showed each other. I hope you all have a relaxing holiday, you've earned it!   –Amy Womble

_________________

Happy Holidays Funding Team!
I want to thank you all for your efforts this year. It has been an incredibly challenging year for you, and yet you continue to persevere and deliver exceptional performance.
Someone once said, “behind ever good man is a great woman”. Personally, I couldn’t agree more. As a play on that phrase I’d say “behind every successful ATP is a great Funding support person”. Every successful ATP fully understands your value, I (and all RAD’s) see the difference you make each day, and it’s never been more obvious than this year.
You improve the lives of so many folks with special needs and their families because you are relentless in your pursuit of an Approval. Someone is able to sit at the dinner table with their family, help their child get dressed, attend a holiday event, or maybe independently use the bathroom in a dignified way due in part to your efforts. You also help ATPs make a living, and you help NSM make a profit and stay in business.
Thank you for the difference you make each day. I appreciate you very much! 😊 –John Phillips

______________________

Hello Funding Team of the Year.  I just want to take a minute to look back at this year in funding.  The first two things that come to mind are food and glue.  Why food and glue?
First, I meet with the funding leaders every Tuesday morning and we almost always start out with a food discussion.  Favorite foods, recipes, corn bread, peanut butter sandwiches dipped in chili, (Pure Michigan), coffee from New Mexico, Peeps, you name it, we’ve discussed it!  Most recently, we found out that Amy’s dog’s favorite food is couch!  Cracking myself up……. Couldn’t resist.
I had to mention this because everyone needs a laugh after being beat up everyday and coming back for more.  And really, who dips peanut butter sandwiches in chili????
Now on to the glue.  The North Funding Team has been the glue throughout this year and we can’t thank you enough.  It hasn’t been easy, but you are all game changers for our clients and ATP’s.  You were dealt a hand and made the best of it, while getting beat up everyday from the field team, customers and clinicians.
I would personally like to thank you all for your partnership and supporting the field team and changing lives by helping others gain their freedom and independence.  Thank you all!
Happy Holidays to you and your family, we appreciate you.
Warmest regards,
Grant Moore
PS: Thank you all for being patient with my WO requests  😉

___________________

The best Holiday gifts are the ones we have all year, working with great coworkers and having a job that helps us fulfill the dreams and wishes of our clients.   It has been a tough year with lots of ups and downs, thank you for sticking together and bringing our true HEARTS forward.   Have a wonderful and safe Holiday and a Happy and Healthy New Year- El Cameron
___________________
   ___________________

As the year ends, I would like to thank the Training and QA team members for all their countless efforts of support. All of you stepped up to the plate when asked and offered to help any way you could. Your extra efforts haven’t gone without notice and are very much appreciated. I hope this holiday season brings you some much needed relaxation and lots of love and joy. With warmest wishes, Heather Murray
___________________

Video message from Matt Nelis.  https://youtu.be/4djuHbzs-Ao
___________________

Thank you Funding Team for all you have endured this year!  Your job is not easy, but you rallied and continued to support not only our NSM team but more importantly our clients and referral sources. You are not just moving orders; every order touch impacts someone’s life in a positive way!  You are making a difference and it is so appreciated!  Whatever you celebrate and with whomever, enjoy a much deserved break! Jane Schmitz, Regional Area Director – Northern California

___________________

Funding Rock Stars, It goes without saying that this has certainly been one of our most challenging years in my 20 year history with NSM and this burden was largely carried by this Team. The operations Team has always said that we need 2 things to be successful, Orders and Funding. Yes, we have to get the orders first and foremost, but if we can’t get them funded all other efforts are for not. This makes orders the gas and funding the engine that drives the business. The way you have all carried the business, the challenges and yourselves personally though the last 8 months has certainly not gone without notice. Your drive and commitment to keep the business going and serve the clients that so desperately need what we do is truly commendable, honorable and humbling to me personally. I am very much honored to be able to serve alongside each and every one of you every day and can’t express my gratitude enough for hanging in there through these incredibly tough times to make us the success we STILL are today. On behalf of the SoPac Team and myself I thank you all for everything you do and wish you and your families and incredibly blessed holiday season. Robert Geiss, Regional Area Director- South Pacific

___________________

Funding team, Sincerely thank you for all the hard work you have put in and you continue to put in. This year has ran the gamut of emotions for each and every one of you and you have faced challenges around every corner. Despite the challenges you have continued to show up and shine for our clients move mountains that at times have not seamed movable. There is an energy building in your team with each new face added over the last few months and we have begun to build momentum. I hope for you ‘long timers’ that what were tears and frustrations earlier in the year are turning to tears of joy and excitement as we look to a better future state in our funding department. Sunny days are ahead and your dedication and sacrifice have paved the way to get us there. THANK YOU all for what you have done, what you are doing and what you will do in the future to help us serve our mission and our clients! Let’s Get Moving! Tim Bartlett, Regional Area Director - PNW

___________________

Funding team, This year has been full of challenges and we could not do it without each of you and your daily support. You all continue to handle difficult situations that come your way with grace and positivity. I am so incredibly thankful for each of you and wanted to personally thank you for the work you do every day. Your hard work and dedication does not go unnoticed, I am so proud of this team  and commend you for all your efforts!  Jennifer Baust, Regional Area Director-Southwest

___________________

As 2023 draws to a close, and with the holiday season upon us, we wanted to pause and reflect on the journey we have shared as a team this year.  If this year has taught us anything, it’s that we can overcome the toughest business challenges together.  We faced obstacles like we have never faced before, and we were able to overcome them because of each and every one of you.  We endured staffing challenges, significant process changes, payer nuances and through it all you have endured and found new ways to continue to take care of our clients. We want to express our sincere gratitude, as your resilience and motivation are admirable.  We can’t wait to see what we will achieve together in the upcoming year!  There is no challenge we can’t overcome with the strength that we have built this year.  Whatever your holiday plans may be, we wish you all a safe and relaxing time spent with those nearest and dearest to you.  May your holiday season bring you as much joy as you bring to our clients each day! Happy Holidays, Alicia, Dawn, Desiree, Lucia & Tami