Google Review 5-Star Shout Outs
5-Star Shoutout for Branch 5
I want to thank Carletta,Paris and Manny for making this such a wonderful experience. They were all so kind,understanding and kept me up to date with the whole process and when there was any deviation with the schedule,Carletta was instantly on it. Paris was also great letting me know how the manufacturing was coming along,and Manny was just so knowledgeable about the chair. He was patient and kind. A good man! If I ever need tech support I will definitely ask for him. All in all it was a pleasure working with National Seating and Mobility!
5-Star Shoutout for Branch 22
This review is for Buffy Rao. Buffy is an incredibly helpful, kind person who went above and beyond to help find the right solution for my mom and was willing to advocate for her throughout the process. A true superstar!
5-Star Shoutout for Branch 53
From front office to techs, they were patient, compassionate, diligent, and most of all very knowledgeable! They were very thorough in their analysis of my father’s needs and created a chair perfect for him!
5-Star Shoutout for Branch 203
Excellent experience! Chase was kind, helpful and took the time to explain how the wheelchair works for my son. Chase is a great communicator and is skilled in this trade. My son is showing off his new wheels at school and loves his new wheelchair!
5-Star Shoutout for Branch 82
Jeff always does is always great job with my daughter's wheelchair services. The company as a whole has exemplary customer service! 10/10!
5-Star Shoutout for Branch 140
We are new clients and want to give a shout out to Jennifer who has been so helpful and knowledgeable and to technician Joe Kuschnick who we met today. Joe delivered and installed new wheelchair tires for my son. He was very professional, patient and thorough. He made sure the brakes were adjusted for the replacement tires and provided tips for placing them with arrows forward to reduce getting sprayed with rainwater! It was a very positive encounter- Thanks Joe!
5-Star Shoutout for Branch 510
As a Paraplegic, NSM has been the best place to go for my mobility needs in Kamloops. Tina has gone out of her way numerous times to make sure my needs and requests have been met. Her knowledge and caring have been much appreciated.
5-Star Shoutout for Branch 520
Chantal is the awesome, she listen to your needs and offers you the best product to suit your needs.
5-Star Shoutout for Branch 116
This was a lengthy process. Which was so totally fine with me considering what they had to go through to get this done. If I could give them ten stars on just their work ethic alone, I would. As a matter of fact,Work Ethic **********.
They were kind, patient, and helpful every step of the way. No body wants to depend on equipment for any reason and their nature {or bedside manner} was that of empathy, while still being able to make our encounters fun. I would recommend NS&B to ANYONE in need of ambulatory resources. Thank you guys for treating me with dignity and care!
5-Star Shoutout for Branch 94
When mechanical engineer Kevin Stack arrived at my apartment, instantly began making adjustments and fixing my chair. He showed me things that no one else showed me a better way to charge such as And to release so I could rotate my seat among other things I am very satisfied and thank you very much for sending me such a qualified engineer
5-Star Shoutout for Branch 36
My appointment contact was Tony Nunez he listened to my situation and suggested the perfect solution for my brother who has been non-mobile for 2 years he has given my family freedom and an alternative route thank you again!
5-Star Shoutout for Branch 513
Excellent service throughout the entire process to install a chair lift. An older house presented many challenges, but the staff made it work. Highly recommend.
5-Star Shoutout for Branch 22
When my family or I receive customer service that is outstanding, I make sure to let others know. Two outstanding people deserve to be recognized and applauded for their dedication, unwavering support and follow through that exemplifies the very best in care and service. Our daughter's wheelchair needs are specific to her body and the first chair she received physically hurt her. She was very discouraged and thought she might have to live with it. She started looking up foam cushions to put between her and the metal bars that were digging into her shoulders. So we reached out to Buffy Rau and Cindy Forrett and told them of this problem. And they got on the case immediately and sent the wheelchair back and worked with our daughter to find the chair that fit all of her needs. It makes a world of difference to her everyday comfort and so much more! These two women put everything into their work and make customers truly feel looked after and cared about! We can't thank them enough! If there are any promotions or pay raises these two more than qualify!
5-Star Shoutout for Branch 116
From the beginning when I selected the wheelchair to selecting the options that went with it I was very pleased with the knowledge of the NSM representatives. They were patient and most helpful. NSM comes highly recommended.
5-Star Shoutout for Branch 143
Allen and I would like To say, thank you! To the team of people at National Seating: for being compassion, and caring most of all listening to Allen’s needs. We can’t thank you enough. You made a big difference in his life. Laura, who took her time in the fitting and Kris who took his time making sure it fit him just right.. it was worth the wait as you can see from the pictures below, big difference before and afterTHANK YOU❤️🙏🏽
5-Star Shoutout for Branch 174
National Seating and Mobility made the process of getting my custom ultralight chair very smooth! My ATP, Cooper, was absolutely amazing! The evaluation and fitting process was great. Being a new ambulatory wheelchair user, there was a lot that I had to learn. Cooper explained each part, component, and measurement very well. He made sure to hear my goals, needs, and concerns; which helped us find the best equipment that would work for me. My chair took a little over 2 months to come in from the day of my fitting (time included insurance approval process and ordering/assembly of product). My chair was delivered right to my home and showed up being absolutely perfect! Huge shout out and thank you to Cooper and the rest of the team! :)
5-Star Shoutout for Branch 506
This shop came to my aid big time! Without going into too much detail, I had to get a new commode pot for my mother. I thought I had an extra day or two as she was in hospital but nope, she was getting out early - which was great, don't get me wrong! NSM came through with 15 minutes to spare before closing! Lindsay and Shane were fabulous! I'm happy, my mom is really happy! The best $8.40 I've *ever* spent! Thanks guys, I'll spread the word.
5-Star Shoutout for Branch 116
From the beginning when I selected the wheelchair to selecting the options that went with it I was very pleased with the knowledge of the NSM representatives. They were patient and most helpful. NSM comes highly recommended.
5-Star Shoutout for Branch 132
Special thanks to Stephanie Arroyo our technician from National Seating and Mobility. She went above and beyond for my husband & was even able to get him a loaner wheelchair while his chair is being repaired.
5-Star Shoutout for Branch 161
Very good experience. There were a few things that needed to be tweaked, and they were kind and professional and made sure everything was right. Our handicapped son LOVES the new ramp. I'll post a video soon.
5-Star Shoutout for Branch 250
This was a very easy transaction. Customer service, the salesman Joe, and Chris the installer were all very courteous and professional. They took the time to explain everything and answer our questions. The stairlift itself works perfectly. What more could you ask for?
5-Star Shoutout for Branch 275
Getting a mobility scooter through these guys was easier than I had ever dreamed… Filled out the paperwork, they did all the work, next thing you know they’re bringing a scooter to my door. The guy was here about 30 minutes, showing me how to use it and telling me all about it. Very informative and very good company. Thank you for your service!
5-Star Shoutout for Branch 19 (San Jose, CA)
My mother has not been this independent in years. I am so thankful for Jacob, who helped decide which chair would make her most comfortable and Trevor who walked me through every step along the way. I am eternally grateful that my mom has a new lease on life. Thank you!!!
5-Star Shoutout for Branch 87 (Columbus, OH)
I would highly recommend National Seating and Mobility to anyone who is looking for a Mobility device. Nathan, Michael, and Stephanie all treated me with kindness and respect today while dealing with my wheelchair maintenance issues. If you are looking for a chair or other Mobility device, NSM is the place to call!
5-Star Shoutout for Branch 151 (Jacksonville, FL)
My son received his power wheelchair via personal delivery and the experience was outstanding! The care and detail put in was so appreciated! We felt cared for and thought of! Thank you so much NSM from the phones calls and follow up, to the delivery and demonstration! Very personable!
5-Star Shoutout for Branch 502 (Surrey BC)
Anisha was extremely helpful in the whole process for us to secure equipment. Thanks for your help and kind nature!
5-Star Shoutout for Branch 53 (Peoria, IL)
Asa Dillon (Technician) was wonderful… Very thorough, paying attention to detail, and very personable as well! He emphasized the most important things to remember and took ample time to rain me on the chair, I a very pleased with the entire experience! Thank you so much!
5-Star Shoutout for Branch 177 (Sayre, PA)
My interactions with Jeff Klossner (ATP) and the entire staff of NSM was great. Jeff is very knowledgeable and made me feel at ease with the entire process. All of the staff that I had contact with were courteous and efficient. I look forward to many years of great service with this company.
5-Star Shoutout for Canada Branch (507)
Zayden Knapp (Seating & Mobility Equipment Specialist) was so sweet and the service outstanding. He was informative and knowledgeable about what we needed. Follow up and delivery was fast and on time. You won't be disappointed if you shop here.