In ongoing efforts to ensure your personal information remains secure, beginning April 10, you will be prompted to confirm your email address and reset your password when logging into your bcbst.com account. This will be a phased approach lasting through May 1, so not all members will see this change at the same time.

When you visit bcbst.com, you should enter your username as usual, then click LOG IN or GO TO LOGIN. After that, you’ll be taken to a new page. Once you enter the correct username and password, you’ll be asked to verify your identity, email and reset your password to access your account when you're done. If you prefer, you can also complete this process using the BCBSTN^SM app.