May 2025
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New Corporate Communications Approach Launching Next Week: Encourage Your Teams to Check Out New Communications
Next week, we are taking a new approach to our corporate communications to help improve employee engagement rates. As a leader at NSM, we need your help to ensure it's successful! Currently, less than 50% of NSM employees regularly engage with company communications; including, the weekly news, department newsletters and standalone emails. To learn more approach,
click here.
Company Priorities
Actions to Take the Week of May 5 to Ensure Your Performance Development Discussions Go Smoothly
We understand that as a leader at NSM, preparing for performance discussions and entering ratings/comments takes time. To help ensure that the process goes smoothly and team conversations are impactful, be sure to review the steps you should be taking next week.
May Deadline Reminders to Keep You & Your Teams Compliant
At NSM compliance is one of the 'prerequisites to work' at NSM. With this in mind, please be sure to review the upcoming May deadlines to keep you and your teams compliant.
NSM Launches Client Contact Pre-Purchase Process for Complex Power Wheelchairs
Today NSM has an inconsistent process of verifying key client information directly with the client prior to purchasing equipment, which leads to order cancellations and unused inventory. As the first step toward a solution, we are implementing a client contact process that includes confirming with all Complex Power Wheelchair Order clients, key information prior to purchasing equipment.
Field Support Initiatives
NSM Finalizes National Agreement with Leading Healthcare Services Company, Curative Services
NSM's Payer Relations Team is happy to announce a finalized national agreement with Curative Services. Curative is a leading healthcare services company that created and launched the first-of-its-kind employer-based health insurance plan.
NSM Compliance Team Launches PolicyCo: Improved Policies & Procedures System
NSM's Compliance Team is excited to announce the launch of PolicyCo, a new system to store and manage our Policies & Procedures. PolicyCo is designed to make accessing, understanding and staying up to date with company policies and procedures easier and more.
NSM Kicks off 2025 Momentum Academy Events in Austin, TX
Last Friday, NSM hosted the first Momentum Academy event of 2025 in Austin, TX. Feedback from the event has been positive with referral source partners thoroughly enjoying the opportunity to connect with one another, NSM representatives and key supplier partners.
April Monthly Minute Launched to 17k+ Referral Partners
NSM's Monthly Minute is a monthly newsletter that is sent to our more than 17k referral source partners each month. Last week we launched the April issue of the Monthly Minute.
Important Reminders
Other News