2025 Virtual Town Hall Recaps

 

 

March 5 Virtual Town Hall Celebrates 2024 Accomplishments, Shares 2025 Company Priorities & More!

On March 5, NSM CEO, Crispin Teufel hosted a series of employee virtual town hall sessions. At the beginning of the town hall, a mission moment was shared that featured NSM client, Zoey Harrison. An author, adventurer, and online student, Zoey lets nothing get in her way! Recently she was featured in a short video spotlight that her school produced. Click here to hear her talk about the ideas behind some of her advocacy projects, how she’s accomplished some pretty incredible goals, and how her efforts have directly benefited her community.

After the mission moment, Crispin shared that in 2024 we committed to four key areas of focus that included listening and learning, working smarter, not harder, holding each other accountable and embracing change. We made great strides in these focus areas and plan to stay the course in 2025, moving forward together as one team focused on the same goal: providing our clients with the best experience possible. We will ensure we provide the best client experience possible by continuing to look for opportunities to innovate how we deliver client care, such as sourcing manufacturer partners with innovative technologies that we believe will yield better patient outcomes, like our first exclusive partnership with Exoskeleton!

Additionally Ann Mahaffey, Chief Human Resources Officer, shared the results of the latest Employee Satisfaction Survey. The results were improved from last year with there being the highest overall employee satisfaction since pre-COVID timeframes, improving in all job functions.

At the end of each town hall session, we took time to answer some employee questions. Please click here to review a summary of the town hall presentation and click here to review the post event FAQs that were asked by employees before, during and after each town hall.  

As always, we want to know what you thought about this town hall and what you want to hear more about the next time we come together, so please send your thoughts and ideas to feedback@nsm-seating.com.