The Policies & Procedures Manual has been prepared to explain National Seating & Mobility’s general policies and procedures. The information in this manual may be changed as business, legislation, and economic conditions dictate. If and when policies and procedures are changed, the changes and updates will appear on WNSM. The guidelines provided in this general Policies & Procedures manual are to be followed at all levels of NSM. It is important that you completely read these policies and become thoroughly familiar with them. Download the Manual
Policy NSM 0001 - Policy on Policies Financial Hardship Policy Financial Hardship Application - English Financial Hardship Application - Spanish Complaint Resolution Policy Gifts and Meals Policy Medical Documentation – Signatures and Alterations Policy Claims Reviews Policy Compliance Auditing Policy Compliance Training Policy Enforcement Policy Compliance Check LMNs Documentation American Physical Therapy Association (APTA) Guidance American Physical Therapy Association (APTA) No Scribing Guidance - April 2021 C-500 ABC Policy C-600 ESG Policy C-700 Compliance Auditing & Monitoring Policy C-800 Anti-Trust Policy C-900 Document Retention Policy